Privacy Policy
Last updated: 12 October 2026
School Supplier is a trading name of Card Dispenser UK Ltd. We are responsible for the personal information described in this notice.
Contact: info@schoolsupplier.co.uk
Address: Suite 19 Jubilee House, Altcar Road, Formby, Merseyside, L37 8DL.
Information we collect
When you enquire or request an order, we may collect your name, school or organisation, work email, telephone number, products and quantities requested, delivery or purchase order details and any information you choose to include in a message. Please avoid including sensitive personal information in free-text fields.
We also collect technical and website usage information through Google Analytics only if you accept analytics cookies. See our Cookie Policy.
How we use information and our lawful bases
- Enquiries and order requests: to respond, prepare quotations, process orders, arrange delivery and provide customer service. Depending on the circumstances, our lawful basis is taking steps towards or performing a contract, or our legitimate interests in handling school procurement enquiries.
- Accounting and compliance: to maintain appropriate financial and business records where required by law or for legitimate business purposes.
- Marketing and newsletters: where permitted by applicable marketing rules, to send relevant product updates and offers. We use Sendy to manage email campaigns and unsubscribes. Depending on the recipient and circumstances, the lawful basis may be consent or legitimate interests. You can object to direct marketing at any time and unsubscribe using the link in marketing emails.
- Analytics: with your consent, to understand how visitors use our website and improve it.
Submitting an order request does not automatically subscribe you to marketing. We do not treat agreement to this privacy policy as marketing consent.
How order requests are handled
Order requests are emailed to our business and recorded in a CSV file for order administration. We use this information to contact you about your request, confirm details and fulfil accepted orders. Payment is not taken through the catalogue request form.
Who may receive information
Access is limited to authorised staff and relevant service providers, such as website hosting, business email, newsletter delivery, accounting, payment and delivery services where applicable. We share only the information reasonably necessary for their services. We do not sell personal contact lists.
International transfers
Some service providers may process information outside the UK. Where relevant, we assess the transfer and use an appropriate UK transfer mechanism or other permitted safeguard.
How long we keep information
- Unsuccessful or general enquiries: normally up to 24 months after last meaningful contact.
- Order request CSV entries and related correspondence: normally six years after the end of the relevant financial year, subject to applicable legal requirements and exceptions.
- Financial records: according to applicable accounting and tax retention requirements, generally at least six years.
- Marketing contacts: while there is an appropriate basis to contact you, subject to periodic reviews; minimal suppression details may be kept to honour opt-outs.
- Analytics: according to our Google Analytics retention settings, when consent is given.
Your rights
Depending on the circumstances, you may request access, correction, erasure, restriction, portability or object to processing. You may withdraw consent where processing relies on consent. To exercise your rights, email info@schoolsupplier.co.uk. You can also complain to the UK Information Commissioner's Office at ico.org.uk.
Changes
We may update this policy when our services or processing practices change. The current version will be published here.